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Posts posted by Cicely

  1. On 9/19/2021 at 11:22 AM, Yuri B.M said:
    THIS WIDGET WILL SHOW BUTTONS FOR CLEANING AND USING ram, cpu, gpu, spare memory, etc.

    Sem título.....png

    Sem título.png

    Thanks for your update. We've recorded the suggestion and will consider it carefully in the future. Have a nice day!

  2. Hello Guys,

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    Almost all IObit products are recommending this app, if you do want it, please just you can untick the checkbox for iToP  VPN if you do not want it. You can find the chexkbox at the left concern of IObit programs' installtion windows. 

    I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

  3. Hi redsphinx and Luke H

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.
    As Luke H said, you can  uncheck the checkbox if you are not interested in it. 
    I have forwarded your concerns to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

  4. 8 hours ago, RCR said:

    Just received a notificcation for a renewal of Advanced Systemcare 12 Pro.  Do I still need this if I already have upgraded/installed and am currently using the V14 Pro version?  If not, why am I still receiving renewals on old software, and should I be checking all my subscriptions to see if I am being billed automatically for redundancies like this?

    Sorry for that. Please ignore that renewal notification. We've canceled the auto renewal option for all your orders.

    Have a nice weekend.

  5. Hi Dennis L. Ayers,

    The price is not fixed. There are different promotions in different times.

    Please pay attention to the special offers as there are always great offers that you might be insterested.

  6. Hi,

    It is not recommended that you uninstall these software. These components are automatically installed when some software is installed. After uninstallation, those software may not run normally.
    We have forwarded your feedback to our product team and our experts will further optimize our products.


  7. 4 hours ago, Yuri B.M said:

    GOOD. NEEDS TO IMPROVE smart ram 4.0 ADD CLEANING TIME TO THE DELAY OF RAM (clean every ; 5 sec, 10 sec, 1 min, 5 min). having the possibility to create a widget ON DESKTOP WOULD BE LEGAL. AND INCREASE THE PERFORMANCE OF smart ram 4.0 TOO.

    Thanks for your valuable suggestions about the tool Smart RAM. We've recorded them for future consideration.

    As for "having the possibility to create a widget ON DESKTOP WOULD BE LEGAL", it already has this feature, you can move your mouse on the arrow on the top right corner of Smart RAM and click it to create a desktop icon for it. The following picture is for your reference.


    Have a nice day!

  8. 2 hours ago, Deodata said:

    Hi, I have ASC pro on my pc, can that licence be used for AMC security on my Android or do you have to buy another one for androids? Not the case with other antivirus products?

    I am sorry that ASC and AMC Security are two different products, so they have their different license codes. You can purchase AMC Security from our store https://www.iobit.com/en/store.php

    Nice day.


  9. Hi All,
    Good news. Driver Booster 9 RC has been released. Check it out and enjoy the new features.
    Your suggestions and feedback are highly welcomed and appreciated.
    1. Download Now

    Download Driver Booster 9

    2. Send your Feedback

    - E-mail us your suggestions or comments directly: dbfeedback@iobit.com
    - Join discussion on our forums.

    3. Share Driver Booster 9 with your families, friends, and colleagues

    4. What's new:

    + Fully supports Windows 11

    + Greatly expanded database by 78% to support updating 8,000,000+ drivers

    + Enhanced multiple tools (Clean Invalid Device Data, Fix Device Error, Fix No Sound, etc.) for better system stability

    + Strengthened Backup & Restore to support backing up multiple versions of drivers

    + Improved Game Boost to support enabling Game Mode in Windows Settings directly

    + Brand-new UI for more concise interface, easier operation, and smoother experience

    + Supported 37 languages

    + More can be discovered by you

    5. Description:

    Driver Booster is a must-to-have utility designed to update all outdated drivers on Windows. As we all know, those obsolete drivers may adversely affect the PC performance and even cause system crashes. Developed by IObit, Driver Booster provides the best one-click solution to rapidly and securely update outdated drivers, install missing drivers, and fix incorrect drivers. Apart from updating drivers, Driver Booster also introduces several powerful tools to increase the system compatibility and stability.

    What makes Driver Booster so attractive?

    Fully Supported Windows 11
    As soon as Microsoft introduces Windows 11 to the world, IObit makes Driver Booster fully support Windows11.

    Very Large Driver Database (8, 000,000+)
    While providing millions of driver updates, Driver Booster ensures all the drivers provided are from official websites or Windows and have passed WHQL and strict IObit Review Rules. These certified drivers can be updated without worries about system or security problems.

    Automatically Scan and Update
    You can create a scheduler to scan at a fixed frequency or at each Windows startup. Meanwhile, it saves you plenty of effort and time by checking the checkbox “Automatically update drivers while the system is idle”. It totally frees you from checking the status of drivers and driver updates one by one.

    Powerful Tools
    No sound, bad resolution, and no internet connection are probably the headache for all PC users. With IObit cutting-edge technology, Driver Booster employs its foolproof Tools: Fix No Sound, Fix Network Failure, Fix Bad Resolution, Fix Device Error, etc. These tools must be one of the greatest achievements of Driver Booster. It becomes a child’s play to fix those general PC handicaps.

    Mighty Backup & Restore
    No one can guarantee there would be never a problem if you update the driver. To minimize the bad effect of any unexpected troubles caused by driver updates, Driver Booster provides mighty strategies, including backing up the drivers, creating a system restore point. With these, you can reverse the update or restore the system to fix the troubles.

    Offline Driver Updater
    What if a computer has no internet connection? Driver Booster can also help you fix the problem caused by drivers. Offline Driver Updater is employed for those computers without internet connection, especially for newly installed Windows computers.

    Ultimate Gaming Experience
    Apart from fixing general problems caused by drivers, Driver Booster can also bring gaming experience to a higher level. It not only provides necessary game drivers, but also offers Game Boost which can optimize PC performance for better gaming.

    In summary, Driver Boost is supposed to be the first choice when you need a driver update tool no matter whether it is used to improve PC performance or get better gaming experience.


  10. Smart Defrag can trim SSD. Sometime, Smart Defrag doesn't recognize the disk type correctly. Please click the arrow button near the disk type to remark the disk type from SSD to HDD or from HDD to SSD manually.

    Here is a screenshot for your reference.


  11. 5 hours ago, FAM10 said:


    With respect to the use of most tools of this ASC 15 RC, until now I didn´t find any issues (except for the cookies as I posted before).

    On the other hand I would like to say some things about the software, related with the standard user accounts in the same PC.

    The cleaning capabilities of all user accounts for Privacy Sweep and Junk File Clean was a grate improvement. But there are other modules or tools where it seems to be they don´t work for all user accounts. One example is for Startup Optimizer: here the user can´t manage the items for each user, it can do only for the current user (admin).

    Perhaps the the biggest drawback occurs within a standard user account, where ASC doesn´t work after the session start. Then, Automatic Services (AutoCare, AutoClean, Auto RAM) don´t work. So non-admin users cannot take advantage of important ASC functions. 

    This is an important limitation for my case.

    My question is: Is in your plans to achieve a development of the software such as it would be fully able to be use for all user accounts from the admin account? Would it be possible that the Automatic Services can be active in standard user accounts?


    Thank you for continuing to test our new version and for sending us your feedback.

    We've recorded your valuable suggestions and will consider them seriously in the future versions.

    All the best and cheers!🙂


  12. 9 hours ago, Bit said:

    It appears Advanced System Care has a bug in the performance monitor.  It appears to hang the entire system on occasion.  When the system hangs, the only thing that appears to work is the mouse.  But clicking on things does not result in any activity.  Unaware that it was the ASC performance monitor, I first left the ASC performance monitor panel open to the CPU listing.  When the system hung, there were no processes listed in the panel.  Next, I opened both the ASC performance monitor and also the Win Task Manager with processes sorted by CPU.  Next hang, the ASC performance monitor was again blank.  But, according to the Task Manager, the top CPU user was the ASC performance monitor.  The Task Manger display was not updating - it was hung.  But, it hung with the ASC performance monitor on top.  Next test was just turn off the ASC performance monitor.  It's been several days now and no more hanging.

    I see that is now available.  I will upgrade and retest.


    Sorry for the issue you encountered.

    If the issue persists after you test the new version ASC 14.6, please email feedback@iobit.com for further assistance.

  13. Hello sonoranhawk,

    Sorry to hear that.

    I will report your feedback to our product team for conderation. You can uncheck the checkbox if you do not want it.

    They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!


  14. Hell Alexsandro Brunner,

    I deleted your post here as it leaks your privacy. It is suggested to send us the private message by PM or communicating with our online support to solve the order related issues is a better choice. 

    I will send check wether there is order with the message you supplied and send message to the Email you supplied.

    Have a great day.

  15. Hi David Dundas,

    Sorry to hear that.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    Almost all IObit products are recommending this app, as your picture shows you can untick the checkbox if you do not need the recommended the programs. 
    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

  16. Hello WarrenWhitlock, 

    Thanks for contacting IObit.

    Sorry to hear that.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    Almost all IObit products are recommending this app, you can uncheck the checkbox if you do not want the program before you start the installtion. 

    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

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