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Scannan

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Posts posted by Scannan

  1. When you first got your computer you checked your Intel drivers (only) and they said to update 2.

    So, the sensible thing to do is to listen to Intel. In fact, you should always go to the manufacturer for any driver updates,

    Also, a lot of tech people recommend leaving drivers alone, unless you have issues.

    If it's not broken.....don't fix it.

     

  2. Hi ddfdesign

     

    You are being very kind in your thanks, considering that Iobit did not help you really. As usual they had you do all their investigation for them and then gave

    very little in the way of help. Sadly, we in the forum have no influence on Iobit, regarding their failure(s) to assist users.

     

    I would suggest that you would have better luck either on a Surface Book forum, or simply googling....Surface Book Camera not working or Surface Book- Intel ® AVStream Camera 2500 not working.I say this because there were a lot of issues with Surface Book machines due to Windows Updates this year.

     

    Also, try opening Device Manager, go to Imaging Devices and uninstall any drivers there. Reboot and allow windows to reinstall it's generic Drivers.

     

     

     

  3. Sounds to me like you have been scammed. Never heard of google doing such a thing.

    You certainly do not need a company for this. There are many free and cheap VPN's available.

    Have a read of this...https://blog.malwarebytes.com/101/2016/07/how-to-protect-your-ip-address/

    • Like 1
  4. Then, if you strongly want to use the latest version, I recommend that you download it from Majorgeeks,

    Then, when it is installed, only enable one function at a time and test, so you can see which function is causing the issue,

    It is most likelt one of the functions related to...Auto Ram (which I recommend not using) or System Optimisation...or Internet Boost.

  5. Firstly...this is not Our software.......it is Iobits Software.....this is a help Forum and we are volunteers trying to help users.

    If you go to the News & Offers section of the Forum, you will see that the link(s) to download the products are for Majorgeeks.

    The majority of companies, use third party re-sellers to market their software....and these third parties often add their own ads/pups to the download.

    That is why most sensible people do not use automatic update, but rather go to a reputable site to download updates.

    So, hopefully you are now clear. No point in trying to hassle Iobit to change their policies, because they will not. We have tried.

  6. The software can lead to a bad source because Iobit use third party re-sellers, who can add their own ads/pups....

    Majorgeeks is the only really trusted site.

    As regards your problem, as you have disabled windows defender, it would be a good idea to look into your Controlled Folder Access. People forget about this, and it can be very aggressive in blocking a programs access to the necessary folders. I know that it reacts to Iobit files, as I have had to open Controlled Folder Access and allow some iobit files to have access.

    Worth a try. The other thing to try if that does not solve the issue, is to try installing the program(s) in Safe Mode.

     

  7. There is absolutely nothing wrong with the file. Different anti-virus/anti-malware companies have different criteria for what they consider PUP's, Avast obviously has decided that it does not

    like the file because it launches itself without user input.

    Either put it into the Avast ignore list, or just let Avast delete it. It only tells you when there are new upgrades available.

  8. I would highly recommend that you do Not even consider doing this (even if it is possible). Updating drivers can cause severe issues and in particular updating multiple drivers at once and even more so using a third party driver update program.

    It is much safer to download a new driver to one machine at a time and then if there are any issues, you do not risk crashing every device at once.

     

  9. IObit Cloned File Scanner

     

    It finds files that have the same name and size on your computer (cloned files) and then you can decide whether to delete them or not.

     

    Note: This tool is designed to help you find duplicate files, not junk files. Before you delete any files, please make sure they are useless.

     

    When you open Cloned File Scanner you should click on the settings icon. Then you can choose the file types you want to look for (including .zip).

    You can also choose the criteria by which duplicates are identified, and the deletion method.

     

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