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Scannan

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Posts posted by Scannan

  1. If you read the article I sent you, then I cannot understand why you would even still have Iobit.rar on your pc

    never mind using it.

    It is possible that I am not understanding what you mean by .rar. If you could explain better what the.rar is

    and what you want to do with it. I would like to help you but you must give more detail. I have helped users

    with ransomware before.

  2. 2 hours ago, PC-Bug Fixer said:

    Is this a game of "One upmanship" or just henpecking to have the “Last Word” ?

    Well, I'm not the type to do either.

    Seems constructive criticism from a User with only a couple of days experience using the Advanced System Care has no chance against a Moderator with  2,657 posts under his belt, I won’t be giving feedback in the future.

    Sorry you feel that way.

  3. The simple answer is that this is how the programmers decided to create the program.

    The .dbd format is used by many programs. It is simply a way of utilising a database.

    As to what you can do to change it..........you have already done all you can by bringing it to the attention of Iobit.

    Personally, I think that if you want to use Driver Booster but don't want it sitting on your machine, then the easiest thing to do is to

    download the Driver Booster installer and save it in a folder. Then you can install DB and use it. Then uninstall it. You can reinstall it anytime with the saved installer.

  4. 36 minutes ago, ceo54 said:

    Did you care to read what I said ?

    I know how it works, I don't need any further instructions

    I will caution you as to your behaviour when using the Forum. Disrespect will not be tolerated.

    We don't get paid for this, but give our time freely to assist others.

    Yes, I read your post. Obviously, you Do need further instructions.....otherwise you would not be asking the question.

    It shows clearly in the information I sent that it is necessary to install Driver Booster in order to run the offline package.

    This is because the package is created as a Driver Booster file, and so only Driver Booster can read it.

    If you had read the Product Manual before using the program, you would have seen this.

  5. 43 minutes ago, PC-Bug Fixer said:

    So while I am driving the car I need to read the "Product Manual " for a detailed description on how to change gears on an automatic transmission function, good one I must remember to do this next time.

    Most sensible people would read the Product manual...before driving the car. I assume most sensible people would also

    read the Poduct Manual before using new software.

    43 minutes ago, PC-Bug Fixer said:

    OK so for my "Startup Options" system tray utilities and programs where was it located and what was the description for it in the "Startup Optimizer" please and where can I reverse what was removed ?

    I do not understand what you are asking here. It is quite clear in the Product Manual.

    43 minutes ago, PC-Bug Fixer said:

    If you wanted to have a crack at me with "I am very concerned that a 41 year veteran in IT would make such a novice mistake with the Start Up Optimiser." or belittle my ability or experience I am surprised that you even said so being a Moderator with what ?

    Sorry you see it that way. I was simply performing my function as a Moderator by clarifying some details.

    43 minutes ago, PC-Bug Fixer said:

    Deleting what seemed to you a "promotional location" was not intended to be a "Promotion" of any type rather than just a "Location Finder"  and general information as to where I am from. I recognise where your coming from believing otherwise. Don't you tell people when you post where you're from? Mine looked more like a "Postal Address" rather than a "promotional location" then again it's only my opinion.

    Strange that you should highlight this matter, when I had to delete another of your posts (status) because you included your contact details including a phone number. This is a breach of the Forum rules and is a banning offence. So I gave you a pass on it this time, because I assumed that as you did not read the Product Manual before using the software, that you also did not read the Forum rules before posting.

    Now you have no excuse for mis-using either the software or the Forum.

     

  6. 21 minutes ago, munna52 said:

    hey. i am using ASC 14 pro for a long time. recently i am noticing some problem. like in junk file clean its saying that cleans 200 or 400 MBs of file. but my disk space remains the same. why its happening. i tried to reach one of ASC's agents and he is saying thats it is cleaning. how can I be sure if there is no change in disk space. why its happening.. it cleaned my system in first run. but in 2nd run.. boom. nothing is cleaning instead of saying that it cleaned 400 MB of junk

    How big is your drive....if it is 500 GB or 1TB....then 400mb's is not going to show up....it is too small.

  7. 33 minutes ago, PC-Bug Fixer said:

    Remember when I say "Trust noone" that include me

    Thank you for your feedback. Always welcome.

    There are however some areas that require comment. While the explanations under the functions are sparse

    they are only designed as a hint. If you go to the Product Manual which is in the Settings Menu, you will get

    a detailed description of the functions. I think it is fair to say that most software programs either do not give you even a sparse explanation under the function or none at all.

    As for getting charged for downloading "More Optimization Tools".....You would be told in the toolbox section 

    if there were any additional charges. So...no, you do not get charged extra. Iobit decided to make it necessary to downlod

    these extra Tools, in order to keep the size of the Main program as small as possible, and to give the user the choice

    as to what they want, rather than just giving everybody every Tool.

    I am very concerned that a 41 year veteran in IT would make such a novice mistake with the Start Up Optimiser.

    And as you said....and I quoted....Trust No One.....therefore I deleted your promotional location from the end of your post.

  8. 34 minutes ago, warisali said:
    • Right-click on the Recycle Bin icon located on your desktop and select Empty Recycle Bin.
    • Or, alternatively, double-click on the Recycle Bin on your desktop. Then, click the Empty the Recycle Bin button along with the top menu.
    • A warning box will appear. Click Yes to permanently delete files.

    This has nothing to do with the issue in the topic. The OP wanted a way to securely clean his recycle bin leaving no evidence which could be

    retrieved.

    Your instructions simply empties the recycle bin which does not securely delete the information (files).

    Please read the topic before replying.

  9. Open Uninstaller again and see if 365 is still in the list of programs installed.

    If it is, uninstall it again. This time look at the list of fragments to be cleaned and you should see the one that

    is causing the issue.

    As 365 is a Microsoft product, it is most likely that the fragment cannot be removed because it is a microsoft system file

    and access to it is denied.

  10. Hi laurie

    Sorry to hear your issue is not resolved.

    1) I now have a "StartMenuExperienceHost" runs all the time I don't think I need it, how do I delete it? (attached image)

    You should leave StartMenuExperienceHost alone. It helps your Start menu to run smoothly.

    2) windows defender screen protector, how do I disable or block it from running?

    1. Launch Windows Defender Security Center from your Start menu, desktop, or taskbar.
    2. Click the App and browser control button on the left side of the window.
    3. Click Off in the Check apps and files section.
    4. Click Off in the SmartScreen for Microsoft Edge section.

    3) Windows "redistributable" programs (attached image) can I delete all? The 2010 versions showed up in the recent Win 10 update.

         I recommend that you do not delete these. They are part of the Windows Runtime System. Even though they are showing

          as old versions, it is best to leave them alone. Removing them has been known to cause issues with Windows Updates.

    Regarding the Performance Monitor issues......yes, I think you should uninstall ASC and re-install it to see if it corrects the issue.

    Use Iobit Uninstaller to remove it and ensure you use the option to remove all remnants. Also, go to file explorer ....C:\Program Files (x86)\Iobit

    and delete any ASC Folder.

    Also go to.....     C:\Users\*****\AppData\Roaming\Iobit .....and delete any ASC Folder

    Reinstall ASC.

    Let me know if you have any further issues

     

     

     

    • Like 1
  11. You are welcome.

    You could also try this.......open Device Manager.....find your Keyboard Driver..... right click on it and uninstall the driver completely.

    Now reboot your pc. Windows will automatically install a driver. This often solves issues for people.

    You should create a restore point before you do anything like this, so that you can go back if anything goes wrong.

    Also.....a little advice......do not update drivers unless you have a driver issue or the manufacturer recommends a

    driver update......if it's not broken, don't fix it.....

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