Send Your Feedback for Advanced SystemCare 9

[Cicely]

Hi roger_m,

 

Please follow the steps below.

 

1.Exit ASC completely.

 

2.Download the new demo from the link https://www.dropbox.com/s/5zq626xb3myk478/ASC9_SPEEDUP_FIX_1232.zip?dl=0

 

3.Unzip it to run the file ASCFixTool.exe, click the button ‘Fix Error’.

 

After the fix finishes, please check whether the issue is solved or not.

 

If it does not solve the issue, please download the tool from http://testdemo.iobit.com/InfoHelperV9.exe. Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us.

 

Thanks again.

 

[roger_m]

Hi Cicely, the fixtool worked, and ASC no longer has the two false positives.