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Cicely

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Everything posted by Cicely

  1. Hello Nicks, I sent you the codes via 2checkout and changed the email address in our records. You can follow the instruction in the link below to retrieve your code. http://www.iobit.com/en/lostcode.php I'm always here to help you. 🙂
  2. Thanks for your valuable suggestions about the tool Smart RAM. We've recorded them for future consideration. As for "having the possibility to create a widget ON DESKTOP WOULD BE LEGAL", it already has this feature, you can move your mouse on the arrow on the top right corner of Smart RAM and click it to create a desktop icon for it. The following picture is for your reference. Have a nice day!
  3. I am sorry that ASC and AMC Security are two different products, so they have their different license codes. You can purchase AMC Security from our store https://www.iobit.com/en/store.php Nice day.
  4. Hi All, Good news. Driver Booster 9 RC has been released. Check it out and enjoy the new features. Your suggestions and feedback are highly welcomed and appreciated. 1. Download Now Download Driver Booster 9 2. Send your Feedback - E-mail us your suggestions or comments directly: dbfeedback@iobit.com - Join discussion on our forums. 3. Share Driver Booster 9 with your families, friends, and colleagues 4. What's new: + Fully supports Windows 11 + Greatly expanded database by 78% to support updating 8,000,000+ drivers + Enhanced multiple tools (Clean Invalid Device Data, Fix Device Error, Fix No Sound, etc.) for better system stability + Strengthened Backup & Restore to support backing up multiple versions of drivers + Improved Game Boost to support enabling Game Mode in Windows Settings directly + Brand-new UI for more concise interface, easier operation, and smoother experience + Supported 37 languages + More can be discovered by you 5. Description: Driver Booster is a must-to-have utility designed to update all outdated drivers on Windows. As we all know, those obsolete drivers may adversely affect the PC performance and even cause system crashes. Developed by IObit, Driver Booster provides the best one-click solution to rapidly and securely update outdated drivers, install missing drivers, and fix incorrect drivers. Apart from updating drivers, Driver Booster also introduces several powerful tools to increase the system compatibility and stability. What makes Driver Booster so attractive? Fully Supported Windows 11 As soon as Microsoft introduces Windows 11 to the world, IObit makes Driver Booster fully support Windows11. Very Large Driver Database (8, 000,000+) While providing millions of driver updates, Driver Booster ensures all the drivers provided are from official websites or Windows and have passed WHQL and strict IObit Review Rules. These certified drivers can be updated without worries about system or security problems. Automatically Scan and Update You can create a scheduler to scan at a fixed frequency or at each Windows startup. Meanwhile, it saves you plenty of effort and time by checking the checkbox “Automatically update drivers while the system is idle”. It totally frees you from checking the status of drivers and driver updates one by one. Powerful Tools No sound, bad resolution, and no internet connection are probably the headache for all PC users. With IObit cutting-edge technology, Driver Booster employs its foolproof Tools: Fix No Sound, Fix Network Failure, Fix Bad Resolution, Fix Device Error, etc. These tools must be one of the greatest achievements of Driver Booster. It becomes a child’s play to fix those general PC handicaps. Mighty Backup & Restore No one can guarantee there would be never a problem if you update the driver. To minimize the bad effect of any unexpected troubles caused by driver updates, Driver Booster provides mighty strategies, including backing up the drivers, creating a system restore point. With these, you can reverse the update or restore the system to fix the troubles. Offline Driver Updater What if a computer has no internet connection? Driver Booster can also help you fix the problem caused by drivers. Offline Driver Updater is employed for those computers without internet connection, especially for newly installed Windows computers. Ultimate Gaming Experience Apart from fixing general problems caused by drivers, Driver Booster can also bring gaming experience to a higher level. It not only provides necessary game drivers, but also offers Game Boost which can optimize PC performance for better gaming. In summary, Driver Boost is supposed to be the first choice when you need a driver update tool no matter whether it is used to improve PC performance or get better gaming experience.
  5. Smart Defrag can trim SSD. Sometime, Smart Defrag doesn't recognize the disk type correctly. Please click the arrow button near the disk type to remark the disk type from SSD to HDD or from HDD to SSD manually. Here is a screenshot for your reference.
  6. Hi,So sorry Start Menu 8 can't fully support Win11 now. We have forwarded your feedback to our product team. Our experts will keep improving our program.Much appreciated your understanding.
  7. Thank you for continuing to test our new version and for sending us your feedback. We've recorded your valuable suggestions and will consider them seriously in the future versions. All the best and cheers!🙂
  8. Sorry for the issue you encountered. If the issue persists after you test the new version ASC 14.6, please email feedback@iobit.com for further assistance.
  9. Hello PEllis, The feature you mentioned will be avaiable in IObit Malware Fighetr v9. Please pay attention to the new IObit Malware Fighetr v9 when it is released. Have a great day.
  10. Hello WhiteFang, Users can always cancel renewal service refer to the FAQ at https://www.iobit.com/en/allfaq.php#a5bfc9e07964f8dddeb95fc584cd965d If the users still do not know how to cancel, we can cancel it for the users directly. So I asked Patrick Jordan send me the Email so that I can cancel it for him. If you find anything inconvenience, please give us more details so that we can help you futher.
  11. Hello sonoranhawk, Sorry to hear that. I will report your feedback to our product team for conderation. You can uncheck the checkbox if you do not want it. They will consider this kind of marketing activities and make a better balance in future.Have a good time!
  12. Hell Alexsandro Brunner, I deleted your post here as it leaks your privacy. It is suggested to send us the private message by PM or communicating with our online support to solve the order related issues is a better choice. I will send check wether there is order with the message you supplied and send message to the Email you supplied. Have a great day.
  13. Hello Jorge Wegbrait, Sorry there is no such a package currently. You can buy ASC U and Driver Booster Pro from https://www.iobit.com/en/store.php and then write to me and I can present you a license for IObit Software Updater 4 PRO to thanks for your support for IObit.
  14. Hi David Dundas, Sorry to hear that. At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection. Almost all IObit products are recommending this app, as your picture shows you can untick the checkbox if you do not need the recommended the programs. Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future. Have a good time!
  15. Hello WarrenWhitlock, Thanks for contacting IObit. Sorry to hear that. At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection. Almost all IObit products are recommending this app, you can uncheck the checkbox if you do not want the program before you start the installtion. Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future. Have a good time!
  16. Hello James Lindley and thebigshow8, There is always checkbox to install or not install the program. Please check it carefully when you update or install the latest program. We are sorry to hear it. I will report the situation t oour product team and we will improve it. Thanks for your understanding.
  17. Hell Alexsandro Brunner, Please post in Eglish as it is the rule of this forum. You can use google translate. For the license code issues, you can send us one or more of the following information for us to help you find your order and the code: ( You can send me PM) - Reference number of the order; - Name or Email filled in the order; - First 4 digits and last 4 digits of the card used; - A copy of your payment records. Looking forward to hearing from you. Inferno Alexsandro Brunner, Por favor, poste em inglĂȘs, pois Ă© a regra deste fĂłrum. VocĂȘ pode usar o Google Tradutor. Para problemas com o cĂłdigo de licença, vocĂȘ pode nos enviar uma ou mais das seguintes informaçÔes para ajudĂĄ-lo a encontrar seu pedido e o cĂłdigo: (VocĂȘ pode me enviar um PM) - NĂșmero de referĂȘncia do pedido; - Nome ou e-mail preenchido no pedido; - Primeiros 4 dĂ­gitos e Ășltimos 4 dĂ­gitos do cartĂŁo utilizado; - Uma cĂłpia de seus registros de pagamento. Ansioso por saber sobre vocĂȘ.
  18. Hi dear, We can not find the error you mentioned. Would you please kindly offer us a screenshot and mark the error for us? Thanks so much,
  19. Hi dear, So happy to hear that. We will keep improving.😀 Cheers,
  20. Hi dear, So sorry for this again. You could uninstall iTop products if you don't like them. We have sent your feedback to our product manager. Thanks for your understanding.
  21. Would you please provide us more details? Thanks
  22. Please check the What's New part in this topic https://forums.iobit.com/topic/17763-send-your-feedback-for-advanced-systemcare-15
  23. Cicely

    Package Deal

    Hi GWills, Sorry for my late reply. Sorry there is no such package for 3 year. I will report your suggestion to our product team for consideration. For iTop Software issues, at present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection. You can untick the uncheck the checkbox for iTop VPN if you do not want it. Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.
  24. Hi Davidmball, Happy to hear you have got the code. If you have any other issues, please feel free to tell me. Have a great day.
  25. Hi jrhslick and bassc Sincerley sorry to hear that. As I mentioned before you can untick the checkbox for iToP VPN if you do not want it during your installtion of IObit programs. But you may need ot check it with more attention. I will report your feedbacks to our product team. We will try a make a better balance in the future.😀
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