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Cicely

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Posts posted by Cicely

    Is the discounts not working?

    in OFFERS!

    Posted

    Hi Jyaden,

    Thanks for your feedabck,

    Actually, the price is not fixabled. There are always different dicounts in differnt times.  Please send me your order details to my PM and I will check whether you can enjoy a lagre discount, currently.

    Have a great day. 

    Send Your Feedback for Advanced SystemCare Ultimate 15

    in Advanced SystemCare Ultimate 15

    Posted

    Hi all,

    Advanced SystemCare Ultimate 15 Final version is available. Check it out and enjoy the new features now.

    1. Download Now

    Download from Major Geeks

    2. Send your Feedback

    - E-mail us your suggestions or comments directly: avfeedback@iobit.com

    - Join discussion on our forums.

    3. Share Advanced SystemCare Ultimate 15 with your families, friends, and colleagues

    4. What's New:

    + New clean and simple UI brings a more intuitive and user-friendly experience
    + Much larger Antivirus database helps remove more threats even the newest, never-before-seen threats
    + New WebGL and Audio fingerprint protections drastically enhance the protection against online tracking, bringing you anonymous online browsing
    + 10% larger database of Surfing Protection brings you a more secure and smoother browsing
    + Privacy Sweep now can clear much more privacy traces for higher privacy security
    + Junk File Clean helps you release at least 20% more disk space with the deeper and more thorough cleanup
    + Enhanced Software Updater can update 33% more outdated programs with just 1-click
    + Enhanced Startup Optimizer can optimize 30% more startup items for a much faster PC startup
    + Optimized data display on multiple modules to make it more informative and beginner-friendly
    + Optimized scan algorithms for faster scan
    + Improved Performance Monitor for more accurate temperature detection
    + Fully compatible with Windows 11
    + Supports 37 localized languages
    + And more can be discovered by you

    5. Description: 

    Advanced SystemCare Ultimate is a powerful and full-scale security and performance utility for Windows PC. It provides you with a one-stop solution to protect against viruses, ransomware, and other malware to maximize your system security and privacy, as well as clean, optimize, and speed up your PC.

    With the latest world-leading Bitdefender antivirus engine and the greatly improved IObit anti-ransomware engine, Advanced SystemCare Ultimate 15 brings your PC's security to a much higher level. It not only protects your PC against various viruses, malware, spyware, adware, Trojans, keyloggers, bots, worms, hijackers, etc., but also prevents your files from being encrypted by ransomware. Moreover, the upgraded System Protection, Privacy Protection, and Browser protection further protect your PC against phishing scams, cryptocurrency mining attacks, suspicious emails, and other online risks in real time, remind you timely about homepage & search engine modifications, block annoying ads, prevent unauthorized accesses to your sensitive data, and hide your real online identity by disguising your digital fingerprint, bringing you a safer system and an anonymous online browsing experience.

    Besides providing you with a safer system and online environments, Advanced SystemCare Ultimate also delivers you a powerful one-click approach to get a cleaner and more responsive PC. It helps you clean up junk files, leftovers, invalid shortcuts and registry entries, sweep privacy traces, update outdated programs and drivers, and fix disk errors, system weaknesses, and security holes. Meanwhile, Advanced SystemCare Ultimate provides plenty of other features to further optimize and boost your PC. It can help you stop unnecessary startup items to make your PC boot up faster, clean RAM intelligently to get a smoother system, accelerate network and browsers in an all-around way to let you surf online freely, automatically update your installed programs to their latest versions at the earliest time, monitor your PC’s RAM/CPU/Disk usage, CPU/GPU/Mainboard temperature, and fan speed in real time, and quickly end the processes with high resource usage.

    Last but not least, Advanced SystemCare Ultimate 15 also rebuilds and improves over 10 useful tools, such as Disk Cleaner, Cloned File Scanner, Win Fix, Smart RAM, Internet Booster, Large File Finder, Registry Cleaner, File Shredder, FaceID, and DNS Protector to further clean and optimize your PC. And the redesigned clean, intuitive, and informative UI of  Advanced SystemCare Ultimate 15 enables you to navigate it easily and quickly without a second thought, even if it's the first time you use it.

    In summary, Advanced SystemCare Ultimate is definitely a top-notch and preferred utility to get the most comprehensive system and privacy protections, as well as ultimate optimizations to your PC.

    We look forward to receiving your feedback on this new version. 

    • Like 1

    Performance monitor start up position (I use multiple monitors)

    in Advanced SystemCare 15

    Posted

    Hi Nedstand,

    Sorry for the issue you encountered. 

    Please follow the steps below to send us the debug file so that we can further check the issue.

    Download the tool from http://testdemo.iobit.com/InfoHelper.exe. Then double click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder.

    Please send the zipped file to us via the email feedback@iobit.com.

    Thank you.

    AndrewM-RSA

    in General Forum Items

    Posted

    Hi AndrewM-RSA,

    Sorry to hear that.

    Would you please re-install the program refer to https://www.iobit.com/en/reinstallproduct.php 

    If the issue repeats, please download the tool from http://testdemo.iobit.com/InfoHelper.exe.

    Double click to run this tool on the PC with problem and click 'Save report'. 

    After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.  

    Send the zipped file to us so that we can get the detailed information to look into.

    Looking forward to hearing from you.

     

    Improved Anti Ransomware

    in IObit Malware Fighter v9

    Posted

    Hi Hardik Gupta，

    Thanks for your feedback.

    Could you please send us the rar file so that we can do a further test?

    You can zip the suspicious file with the password "infected", upload it to www.wikisend.com, and then give us the download link.

    By the way, it is suggested to run a suspicious file in Sandbox.

    Looking forward to hearing from you. 

    STOP adding the ITOP software on updates

    in General Forum Items

    Posted

    Hi pissedoff,

    Thanks for your feedback.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    If you do not this program, you can uncheck the checkbox from some app when you install that app.

    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Have a good time!

    No to Stop ITop VPN from shoving itself down my throat all the times. I already own NordVPN

    in Usage of IObit Products

    Posted

    Hello guys,

    Thanks for your feedabck. We are sorry to hear that.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    If you do not want it, you can uncheck the checkbox from some app when you install that app.

    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Happy New Year. 

    iTop

    in General Forum Items

    Posted

    Hi sallamarca and pissedoff,

    Thanks for your feedabck. We are sorry to hear that.

    At present, we are partnered with iTop VPN to help promote its product iTop VPN, which can provide private access to the Internet with military-grade protection.

    If you do not want it, you can uncheck the checkbox from some app when you install that app.

    Anyway, I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future.

    Happy New Year. 

     

    Keyboard stop working after update of drivers on my Asus laptop

    in Driver Booster 8

    Posted

    Hi there,

    According to the log, we find that there is Code = 19 in device ASUS Number Pad.

    Please go to Device Manager >> find and right click it >> choose Uninstall >> Reboot PC. See if everything is normal or not.
    During the uninstall process, please make sure to tick 'Delete the Driver software for this device'.

    Here is a screenshot for your reference.

    After that, please reinstall the driver from the following link.

    https://www.dropbox.com/s/p6cx1ofu3mklcc5/Touchpad_ASUS_Win10_64_VER110030.exe?dl=1

    Reboot PC. Tell us if the driver is installed successfully, or if your system is back to normal. No matter whether the problem is fixed or not, please let me know the result.
    If the installation fails, please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe, >> double click to run this tool >> click 'Save report to Desktop' >> find db_info_YYYYMMDD_i.zip on your desktop >> send us the zip file. And also please send us the related screenshot of the error message you get when you install the driver.
    We hope it can help you.

     

     

    Scan Failed REPEATEDLY.

    in Driver Booster v5

    Posted

    Hi there,

    Did you update Driver Booster to the latest version? If you are using Driver Booster 9 and still encounter such a problem, please help us with the investigation.

    Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

    We will analyze the file and try our best to find a solution for you.

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