Post your suggestion, bug report here

enoskype · June 23, 2007

Hi bradward747,

Please post to the relevant section.

In this case it is IObit SmartDefrag.

http://www.iobit.com/forums/showthread.php?t=4&page=10

Thanks.

atailor1 · June 24, 2007

Uninstaller Program

Here's a freeware program "My Uninstaller" Nirsoft.net, can also help with programs that may have not included an uninstaller. Will give you good info regarding the program i.e. registry entries, etc., to help you clean up any garbage left behind.

Neil Parks · June 25, 2007

Tried Personal 2.51.

The news window still goes off the right edge of the screen.

The "Privacy Scan" gets stuck somewhere and never finishes.

ddk50 · June 26, 2007

Advanced Windows Care V2.51 Bug

I Downloaded The New Advanced Windows Care V2.51 And Scanned My Computer. I Went To Use The Computer Today And My Keyboard Would Not Work. It Must Have Removed The Driver. I Did A System Restore On My Windows Xp Operating System , Back A Couple Of Days And It Works Again. I Thing There Is Some Bug That Removed My Keyboard Driver.

Kristi · July 3, 2007

Kristi

This 'forum' concept is totally new to me, but I've just spent the last 2 hours reading your the advice and problems and haven't found the answer to my problem.

When I ran a complete scan the first time on my system the 'print' on Internet Explorer became fuzzy/blurry. I tried running a restore and the clear and crisp print returned. I studied every single item that was being repaired when I ran it again and the same thing happened. So, until now, I've gotten used to the fuzzy print, I'm just not sure I have to. Does anyone have a suggestion how I might regain my 20/20 eyesight?

Thanks,

Kristi

Saule · July 4, 2007

Want to report about false-positive of Advanced WindowsCare.

Program detect 'Spyware.BrowserSpy' here:

HKEY_CLASSES_ROOT/Interface/{B2D0778B-AC99_4С5...

HKEY_LOCAL_MACHINE/SOFT/WARE/CLASSES/INTERFACE

But these entries belongs to the Microsoft ATL Library:

IAxWinAmbientDispatchEx Interface

ATL Classes

Would be appreciated if it's possible to fix this.

Thank you.

Sdt · July 4, 2007

Recently I installed advanced windows care personal,it is working very well.we can control the pc in the rightway.Before I tried Ccleaner,it is feature limitted.Advanced windows care is scanning spyware it is a good option compare to other products.In addition to this security defence is nice option.

I wil recomend this to all my friends,Ihope they will like this well.

old stuff · July 10, 2007

system service add-on error

When I open the system service add-on, I receive the following error message:

Access violation at address 00493E82 in module 'AWCTool.exe'. Read of address 00000000.

I have version 2.5.1.798 and am using Vista home premium on custom built machine with Intel D975XBX2 mobo with Intel Core 2 Duo 6400 cpu.

tedbib · July 12, 2007

Junk Files Clean ??

Hi

When I run a scan and it gets to 'JUNK FILES CLEAN' it just doesn't finish --The other day it was running for over an hour and never finished

Any ideas what the problem might be ??

Thanks .....

Joe DiMaggio · July 25, 2007

I recently noticed that my system restore window went completely blank. I had exactly the same problem as did this guy: http://ntcompatible.com/thread33879-1.html

Notice I could only reach System Restore by pasting this adress (res://C:\WINDOWS\system32\Restore\rstrui.exe/start.htm) in my browser window. After a few activeX warnings the Sytem Restore came back, but only inside my browser: the window was still blank. Luckily I had a backup lying about (ERUNT is great) so everything is fine now.

But I am wondering about the cause of this annoyance. Is it possible that your anti-spyware function caused this behaviour? Doesn't that block activeX content? Thanks.

callbobby69 · July 30, 2007

AWC 2.51 conflict with FirefoxTCP

I just downloaded them both . I run the AWC and repair the problems . I then run the FirefoxTCP on auto and it boosts just fine , but every single time i run the AWC as a check after the FirefoxTCP , it must be resetting the FirefoxTCP settings because i need to redo the FirefoxTCP boost after every AWC run . Why is it they can't get along ?

solbjerg · July 30, 2007

I would suppose that you have to take a closer look in Details under System Analyse

enoskype · July 30, 2007

callbobby69,

They can get along!!!

Optimization of AWC and FireFox&TCP Optimizer Beta are for different purposes.

-Fully scan and repair with AWC.

-After optimizing with FireFox&TCP Optimizer Beta , run AWC again.

-As solbjerg points out, click Show Details of System Optimization.

-Right click on the optimizations that AWC found, and add them to ignore list.

Next time AWC will not change them.

callbobby69 · July 30, 2007

AWC vs FirefoxTCP

Cool...............

xcalbr8 · July 30, 2007

Hmmm I suggest a one-click shortcut to all optimizations.... and how about registry defrag? thanks and more power.

http://www.city-of-batac.org/menu_batac.html

DD Johnson · August 1, 2007

Questions

Hello,

Is this product compatible with Norton antivirus and Webroot spy sweeper? These are the products that came with our computer last year and it is time for renewal. A friend told me about this site, but not sure what I need. Is this to replace the above mentioned products or is it to work in conjunction with them?

It's taken me a while to even figure out how to post this question, so if this is not the right person, I apologize!

thanks!

DD

samr · August 2, 2007

DDJohnson,

I do highly recommend that you give AWC a try. It is a good daily tool to optimize and keep your computer running fast and smooth with little effort.

It is NOT an anti virus program, but it does scan for spyware and blocks a lot of bad things from coming in to your computer- a wonderfull program!

There are good free antivirus and spyware programs out there too. Also, if your Norton was a security suite you will need a firewall to replace the one in Norton. If you do remove the Norton, first go to thier website and find the appropriate removal tool. Just uninstalling usually doesn't get it all out and can cause you problems in the registry (have seen it many times with both the N & M products). Download and save the cleanup tool. Run it after you run the uninstaller.

Of the ones I have tried (including N & M) I have had the best results with Free AVG anti-virus, free Zone Alarm Firewall, and free Adaware 2007 spyware remover-(very important-use only one firewall & one antivirus, but don't rely on one program to remove all spyware & adware, each gets different things!). This combination along with AWC has given me the best trouble free computer I ever had! ( I do use AWC Pro, but go ahead & try Personal, you will probably upgrade to Pro-you'll love it.)

samr.

(By the way, I am not employed by Iobit- just a user that is so blown away by the software I have agreed to help with the forum!)

solbjerg · August 2, 2007

Hi Samr

I agree totally with you, except that I don't know anything about Zone Alarm, but otherwise it is my sentiments too.

I also find, that when IObit put such an excellent tool up for free, I feel that I want to give back something, and I started by translating English to Danish back in Nov.2006 and have joined the forum in May 2007.

greeting from solbjerg

Mannix · August 16, 2007

I can't close Advanced WindowsCare after a scan it just sit frozen on desktop. Here is the error report you told me to post here, hope this helps.

Thank you. :smile:

8/13/2007 12:57:33 PM

AWC Version=2.5.1.798

OS Info=Windows Vista

Exception Type=EConvertError