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Posts posted by Scannan
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Thank you Enoskype & Cicely.
MERRY CHRISTMAS TO ALL AND A HAPPY NEW YEAR
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If you still have the ASC 10.5 installation file you can just reinstall it.
If not then you can install the latest version from the News & Offers section of the forum.
If you want to keep 10.5 you can get the installation file here....https://advanced-systemcare-free.en.uptodown.com/windows/download/1647144
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Did you try rolling back the driver to the previous version
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It is probably being blocked from running by Controlled Folder Access. Try Adding Autocare Exe to the allowed list.
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Glad it all worked out,
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You can download previous versions here....https://advanced-systemcare-free.en.uptodown.com/windows
You should save the file you download in case you want to use it again.
Once you have installed ASC go to settings and untick the automatic update.
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Which version of ASC are you using.
When you run a scan....when the scan is completed it should automatically show a tick next to the oldest versions of the files.
If you are happy with the selected files you can click Delete. Otherwise you can untick any files you wish to keep and then click Delete.
Also you can click on Auto Select at the bottom of the window and choose which files to keep.
Warning...read the list of files carefully as sone files may be Drivers and the clones may be backups which your system will need in case of Driver issues.
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Have a look here...https://www.iobit.com/en/onlinefeedback-form.php?type=free
If that does not help, you can send a PM (Private Message) to Cicely the forum Iobit support person
or e-mail to support@iobit.com to the attention of Cicely and explain the situation.
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Hi Psycodella
The answer to all your questions is Yes.
You can save the installation files and then make a backup copy to anywhere you wish.
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Hi Cicely
I see once again you have replied to a question which I have already answered.
Yet you have ignored dozens of posts which would benefit from Iobit support.
Is this some new strategy from Iobit, to tell the Forum Admins/Mods that their input is no longer relevant.
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If you first look at other Topics you will often find answers making it unnecessary to post the same question again.
See this Topic..https://forums.iobit.com/forum/advanced-systemcare/advanced-systemcare-13/229664-trojan-html-coinminer
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Hi there
Advanced SystemCare Ultimate 13 is not released yet. Advanced SystemCare Ultimate includes all functions of Advanced SystemCare Pro. Besides, it also has antivirus feature. So we recommend you to use Advanced SystemCare Ultimate if you didn’t install any other antivirus software.
Please make sure which product you prefer to.
Hi Cicely
User Buick has made it quite clear that ASC Ultimate is the product they want., so I cannot understand your answer.
You have made no effort to actually answer their question regarding credit.
There are lot's of posts which go unanswered by Iobit, yet you find it necessary to reply to a post which has already been answered.
I suggest that it would be more beneficial if you answered the posts which require an input from Iobit.
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First...ASU 13 is not yet released, so you cannot buy ASU 13.
When ASU 13 becomes available, you can use your current ASU 12 licence to activate it.
If ASU 13 is not available when your renewal is due, then you would renew ASU12 again.
Your licence for an Iobit product works for every version of that product.
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Why would you want credit when you can just simply enter your licence?
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Yes you can update. When the update is installed you must enter your licence again in order to again have the Pro version.
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So Windows Defender reports this as Trojan, BUT if you goto the file location, there is another file called "ASCMinerList.db" open that file with notepad and this is what you get:
"*://*/*cryptonight.wasm
*://*/*deepMiner.js
*://*/*deepMiner.min.js
*://*/*?proxy=wss://*
*://*/*?proxy=ws://*
*://*/*coinhive.min.js*
*://*/*monero-miner.js*
*://*/*wasmminer.wasm*
*://*/*wasmminer.js*
*://*/*cn-asmjs.min.js*
*://*/*plugins/aj-cryptominer*
*://*/*plugins/ajcryptominer*
*://*/*plugins/wp-monero-miner-pro*
*://*/*lib/crlt.js*
*://*/*pool/direct.js*
*://*/*n.2.1.js*
*://*/*n.2.1.l*.js*
*://*/*gridcash.js*
*://*/*worker-asmjs.min.js*
*://load.jsecoin.com/*
*://*.coin-hive.com/lib*
*://*.coin-hive.com/proxy*
*://*.coin-hive.com/captcha*
*://*.edgeno.de/*
And that list goes on and on. Meaning this was deliberate, and I want a damn refund
I think that you may have mis-understood this list's function. I believe that this is the database of sites to be blocked by Surfing Protection, similar to a malware database.
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Your licence is what enables the Pro feature. If and when you update an Iobit product, and it removes the Pro feature, you simply re-enter your licence and it will once again be Pro.
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I have ALWAYS download from "Download.com" and didn't have a problem until yesterday when Defender found "Trojan:HTML/CoinMiner". I uninstalled ASM 13 immediately and decided to install ASM 12 from a thumb drive and it was infected with "Trojan:HTML/CoinMiner" also. What gives? Have I been infected all this time?
Just uninstall ASC and ensure all remnants/folders are removed.
Scan your thumbdrive to be sure it is not infected.
If all is well, install ASC 12 from the thumb drive.
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If you downloaded ASC 13 from Majorgeeks and got a trojan....then yes...there is a serious problem, as Majorgeeks is absolutely reliable and safe. This means that Iobit are responsible and Majorgeeks is not aware that the download is compromised.
I do not understand why you reinstall ASC 12 repeatedly and then Update to ASC 13 knowing that you will get a Trojan.
Obviously ASC 12 is clean and therefore you should stay with that for the time being.
It would appear that Iobit has decided to include the CoinMiner trojan in their ASC 13 release. They probably did this because the CoinMiner trojan can be used to download unwanted programs such as pups etc...
Windows Defender will remove it, so it is not a great issue.
sadly, Iobit are unlikely to respond to this Topic, as they no longer seem to care about Users issues.
So, I do not know where it will go from here, other than to suggest that you use ASC 12 for now.
Also it may be worth sending a report to Majorgeeks to make them aware of the issue.
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Dabbler45
Just to be clear...You went to the Major geeks site and downloaded ASC 13 from them, and once again you received the Trojan.
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The installation was performed directly from IObit servers. Windows Defender is blocking every single action made with ASC or other IObit productos
It you download from the News and Update section of the forum as I suggested.....you will download from Majorgeeks....not Iobits servers.
If you do not want to follow my advice, it is difficult to solve your issue.
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I have a similar issue and tried uninstalling ASCv13 using IObit uninstaller, cleaning disc of IOBit data, and cleaning registry - to no avail. Installed the version 12 downloaded at the time of purchase and everything seem to work fine. But when ASC upgraded to V13, I got the Trojan message again similar to the ones reported. What gives??
As I do not know whether you got your ASC or your upgrade from a third party vendor...it is difficult to help you.
So, as per my previous post when you uninstall ASC download ASC 13 from the approved site(s)/
If you then have the same issue we can assume Iobit are at fault. If not then the 3rd party vendor is the culprit.
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Itens afetados:
containerfile: C:\Program Files (x86)\IObit\Advanced SystemCare\PatchSetup_A13.exe
file: C:\Program Files (x86)\IObit\Advanced SystemCare\PatchSetup_A13.exe->(inno#000356)
If you received ASC from a third party vendor, it is possible that the Trojan may have been added by the vendor.
I suggest uninstalling ASC making sure to clean all remnants and folders. Then download ASC from the recommended sites in in the News & Updates section of the Forum.
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Firstly....you should not have deleted minecraft from your account....you should have copied it. Then when you reinstalled it on your sons account you could have substituted the appropraite files to maintain the database.
That said...if you found backup files using search then I would say that those files can be used to restore your sons history, The ASC logs are a completely different item and have no bearing on your issue.
I suggest that you go to the minecraft forum and ask the same question....I would imagine they would tell you how to use the backup files to restore the game to normal.
[Help] Advance System Care v10.5 Free
in Advanced SystemCare Ultimate 10
Posted
I am a bit confused. Your issue was the loss of File Shredder but now you are saying that ASC is supicious.
Also you say you solved your issue but you do not tell us how you solved it.
Which version of ASC are you using and where did you download it from.