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Posts
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Posts posted by Scannan
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No. Your ASC licence will work for all versions of ASC.
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I downloaded Smart Defrag 6.3.0.228 from Major Geek about an hour ago. However, the file that was downloaded was not an executable:
smart-defragsetup shown in Windows Explorer as "file" 15,636kb
7-Zip finds lots of files and folders, but I don't seem to be able to find an executable.
Please tell me where I have gone wrong
No idea what you did but I strongly recommend deleting whatever you downloaded and run a malware/antivirus scan.
This is the Majorgeeks link for smart defrag. In download locations choose Download@Majorgeeks and you will get the smartdefrag-setup exe file.
https://www.majorgeeks.com/files/details/iobit_smartdefrag.html
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The most likely function that may cause this isue is either Privacy Sweep or Registry defrag if you have the Deep Clean option selected in settings. I strongly
recommend not to enable Deep Clean in Registry Clean settings.
So you should unselect all the options in Clean & Optimise and only run Privacy Sweep and Registry Clean to see if one of those are causing the issue.
If they are not then try each of the other functions one at a time to see if one of them is causing.
If you are succesful in identifying the culprit come back to us and we will assist you with solution.
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For security reasons it is not allowed to post personal email addresses in the Forum.
You can contact Iobit at....feedback@iobit.com
Or you can send a PM (Private Message) to Cicely (Iobit Forum Contact)
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It was probably the type of reformat that caused the issue. This seems to be more common with external drives.
Windows has issues with external drive labels. Also with handling bad sector errors on external drives.
I have seen occasions where it took almost aday to reformat a 500 GB external drive when the option to repair bad sectors was selected.
Also the MFT has to be reconstructed so that may have contributed to the long defrag.
I would suggest that you try windows own defrag and optimise on the suspect drive to see if the same issue occurs.
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Windows is setup to automatically defrag. Have you disabled windows defrag.
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I have moved your Topic to "Other Software Programs" section as this is not an Iobit issue, but a Logitech one.
It sounds to me like a driver issue with logitech.
Please explain how the issue started. I am assuming you got a new mouse and the issue started when you installed it.
Why do you think that ASC should be able to fix this issue.
Did you go to the Logitech forum to see if there is a solution.
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Thank you for the reply. This explains things more clearly.
Are you using windows own defrag and also smart defrag. If so this can cause conflict.
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I have never seen a situation where driver updates would cause this issue.
I can only think that maybe the BIOS was also updated which could cause boot issues if the new BIOS is unsuitable.
If this is the case then in may be worth firstly checking the BIOS settings or reverting to the previous working BIOS.
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Regarding your reply to my first question, yes, I know about the different kinds of defrag. No, the difference in time is not because I'm using different types of defrag.
Regarding your reply to my last question, no, it's not a large file that's causing this issue.
As you disagree with the possible reasons for the issue, It would appear that you already know the reasons for the issues,
Please share this info with us.
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Check your transparency setting in ASC settings. Make it minimum.
I have two skin choices. Black or White.
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moonkrj
(WARNING)
Any more spam and you will be banned.
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shano
WARNING
The spam link has been removed from your post. If you do this again you will be Banned.
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I think you may be having this issue because of a windows update.
Try ctrl/alt/del.... select restart and see if that fixes the issue.
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Do a system restore to a time before the issue occurred and see if th DVD works again.
You can access system restore in ASC Rescue centre.
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What do you mean when you say..."from the cpu"....do you mean using the power switch.
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Glad to help.
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Well now you know the cause of your problem.
You need to reinstall asc and see if the Monitor.exe file is there.
If not then it may be your antivirus/antimalware program(s) that are causing the issue.
They may need to be temporarily disabled during asc installation.
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Go to....C:\Program Files (x86)\IObit\Advanced SystemCare\Monitor.exe
Double click Monitor.exe and see does the performance monitor start.
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Can you give some more detail.
When you say you cannot reboot/Restart it implies that the pc is dead. However you seem to be able to work on it.
Are you able to Boot in Safe Mode?
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Try a system restore to a time before the drivers were updated.
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Mailty
WARNING
If you continue to duplicate posts of other users you will be banned.
This is your only warning.
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Go to.....C:\Program Files (x86)\IObit\IObit Uninstaller\update
and rename freeware.ini file to freeware.ini.old
This example is for Iobit Uninstaller so just subtitute for whichever Iobit program you use
Error code 0xc0000142
in Advanced SystemCare 12
Posted
Cicely
This has been an issue with the Deep Clean function since it was introduced many years ago.
There are entire discussions in the Forum regarding the issue.
For some reason it is simply too agressive on some pc's and some pc's configurations.
Since this issue first came up those many years ago, Iobit has received lot's of feedback and assistance from Users.
The issue stil remains, though it does not occur as often as it used to, which either means that Iobits improved programming has improved the situation
and/or windows registry or OS is less affected or most likely Users have disabled it as we advise always in the Forum.
As has been suggested many times before, Iobit should consider removing the Deep Clean function, as Users have always been advised
to disable it anyway, and I believe that most Users have done so.