Scannan

After the reboot, did you run Monitor.exe again??

C:\Program Files (x86)\IObit\Advanced SystemCare\Monitor.exe

We cannot help you if we do not know what you did. How did you block the internet access and what setup program are you trying to download?

Also... Do Not select...Minimise to system tray when program is closed Do Not select....Load ASC tray at windows startup Do Not select....Load ASC service at windows startup

In ASC General settings if you Do Not select...Load ASC on startup, and Do select.....Enable Performance Monitor and Load it at start-up Then only the Performance Monitor will load and no other items of ASC>

This has been dealt with many times in the Forum. If you had searched you would have saved yourself a lot of hassle. Go to General Settings in Advanced Systemcare and select : Enable Performance Monitor and Load it at start-up.

Send a PM to Cicely as per the advice in the Topic.

https://forums.iobit.com/topic/19335-solutions-to-license-purchasingpayment-renewal-issues/#comment-118728

Windows 10 has it's own built-in Defrag program, which by default runs automatically every week. In fact, unless you have turned windows defrag off, you should not run another defrag program, as they will conflict with each other. To see windows defrag program, just type defrag in the windows search in the taskbar.

Your anti-virus/anti-malware program is blocking the installation.

Iobit Uninstaller is not a malware removal program. You should use a dedicated malware protection program, such as Iobit Malwarefighter or others. Removing items manually from your Registry is very dangerous, and you should make a Registry back-up before you attempt removing items. You do not say why you think that Gridinsoft is malware. Also, it is surprising that Windows Security did not flag it.

If you read the Rules of The Forum, you would not need to ask this question. This is a help forum for Iobit products and not a social media forum for advertising/selling other products. In fact, you should be immediately Banned for spamming.

Did you read the..."Solutions to License /Purchasing/Payment/ Renewal Issues "....Topic Did you read the FAQ's at the top of the forum page.

If you require assistance, then you need to supply more detail. Simply saying that your pc "hangs" does not help. If you pc hangs, then how can you reinstall the program. Did you update drivers with DB before the issue occurred. If so how many drivers. Do you get any error messages.

Did you read the User Manual? Did you check Junk Files Clean settings? Did you check Privacy Sweep settings? Did you check Auto Care/Auto Clean Settings? Have you selected Manual Mode or AI Mode in scan?

No problem, but it is hard to resolve an issue without the necessary info, which you have now supplied. DB has installed the wrong driver. The issue you have will require the install of the correct driver ( yourself) Have a look at this article...Solution 1 should fix the issue.....https://ugetfix.com/ask/how-to-fix-screen-resolution-settings-greyed-out-in-windows/

I do not understand?? I have already replied to this request.

Did you try changing the resolution in windows settings. Just type Resolution in the windows search bar and select "Change the resolution of the display" from the menu

You should look at System Restore on your PC to see if you have a restore point from before this issue happened. If you have, then restore your pc to that time and it will solve your issue by putting everything back to the way it was before the driver update. If you do not have a restore point to suit, you can roll back the driver to the previous driver was used before the update. The User Manual will show you how.....http://www.iobit.com/product-manuals/db-help/

It can only work on the drive on which it is installed.

Did you read the User Manual?

Thank you for confirming my suspicion, that you just like complaining and moaning, rather than actually solving your issue. This is a "HELP" forum....stress "HELP"...not a..."I AM AT YOUR BECK AND CALL"...Forum. If I did not think the information was there to solve your issue, I would have provided the necessary information. If you cannot be bothered to read the Topic and the other Topics in the forum which have more than enough information to solve your issue...........then that is your problem.

Again, I stress (no exclamation marks) that you have posted in a Topic which contains the solution to your issue. Read it again. Also, there are many other Topics/posts in this section of the forum which deals wit this or similar issues. Many Users have had the issue solved by following the instructions given in the Forum. So, no matter how much you try to insult/disrespect me, the answer is still the same.

What "customer service people"?? The forum is made up of volunteers who do not work for Iobit.

Yep...some people just like to moan and complain, regardless. You came here for help...which you got. If you feel my pointing you to the User manual (which you should have read when you got the software) is condescending, then I venture to think that you are someone who will often be disappointed.